Customer Support

We are committed to providing timely and helpful support for all 3T Apps products.

Contact Us

• Email: support@3t-apps.com
• Response Time: We aim to respond to all inquiries within 1 business day.

Support Hours

Monday through Friday, 9:00 AM - 5:00 PM CET (Central European Time). Excluding public holidays.

Before Contacting Support

• Check the app documentation in the Atlassian Marketplace listing.
• Ensure your Jira instance is running a supported version.
• Include your Jira Cloud site URL and a description of the issue when contacting us.

Bug Reports

If you encounter a bug, please email support@3t-apps.com with steps to reproduce the issue, expected vs actual behavior, and any relevant screenshots.