Forge-Native · Atlassian Marketplace

Purpose-built apps for
Jira Service Management

3T Apps builds focused, high-quality tools for field service teams and IT operations teams running on Atlassian Jira Service Management.

Our Apps

Each app solves a specific, real-world problem for JSM teams — nothing more, nothing less.

Live

TechDesk for Jira Service Management

The field technician dashboard for JSM — tickets, SLA, routes and offline support in one mobile-friendly view.

  • Ticket detail, SLA countdowns and quick status transitions
  • Route planning, time tracking and photo attachments
  • Offline support and action queue for poor connectivity
View on Marketplace →
Live

DispatchDesk for Jira Service Management

The dispatcher command centre for JSM — live map, assignment and SLA oversight without leaving Jira.

  • Live map of technician locations and open tickets
  • Drag-and-drop assignment with SLA-aware sorting
  • Custom availability statuses and team workload view
View on Marketplace →
Live

Assets to SQL for Jira Service Management

Export Jira Assets as relational SQL or CSV for BI tools — no external database, no ETL.

  • Multi-schema export in SQL or CSV format
  • Scheduled exports keep your pull endpoint fresh
  • Live pull endpoint for eazyBI, Power BI, Tableau
View on Marketplace →
Better Together

TechDesk + DispatchDesk

Together, TechDesk and DispatchDesk give you a complete field service operation inside JSM. Dispatchers see every technician and ticket on a live map. Technicians work from a focused mobile dashboard. Both apps share the same Jira data — no sync, no duplication, no middleware.

TechDesk → DispatchDesk →
DispatchDesk
Live map · Ticket assignment · SLA oversight · Availability
— Shared via Jira —
TechDesk
Mobile dashboard · Ticket detail · Time tracking · Offline

Why 3T Apps?

We build for practitioners who understand the real-world challenges of IT service management.

Forge-Native

All apps are built natively on Atlassian Forge. No external databases — no data leaving Atlassian's infrastructure.

Focused Solutions

Each app solves one problem extremely well, with a clean interface that doesn't overwhelm the people using it every day.

Enterprise-Ready

Full data residency compliance, comprehensive privacy documentation, and security practices built for enterprise Atlassian deployments.

BI Tool Integration

Assets to SQL brings your CMDB data into eazyBI, Power BI, Tableau and more — via a live pull endpoint or scheduled export.

Ready to get started?

All three apps are now live on the Atlassian Marketplace. Pick the one that fits your team — or get in touch if you'd like a guided walkthrough.